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E-COMMERCE CUSTOMER REVIEW
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Reassure, convert and gain visibility
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Enable Shopping Satisfaction in your back office and automatically send emails to your customers to invite them to rate and comment on their shopping experience.
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"Thanks to Shopping Satisfaction, our guests can read customer reviews, including assessments of the service and products we offer: in just one month we received over 100 opinions, and we are proud of our 4,9 / 5 global score!"
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Marcos Cánovas Baena - CEO, Baby Photo Props
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CONVERSION & REASSURANCE
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Reviews at the heart of the customer experience
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Your visitors need to be reassured at all stages of the online ordering process. Publishing customer reviews reassures consumers and boosts the average order value by 5%, and sales by 15% (Source: Yellow Pages Barometer online reviews - 2018).
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e-Commerce Conversion
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VISIBILITY & TRAFFIC
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Customer reviews posted on Google
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Ratings and reviews collected appear in the product and category pages of your online store and in Google search results. Your SEO improves.
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e-Commerce Traffic Acquisition
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RELIABILITY & NEUTRALITY
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Authentic and verified customer reviews
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To ensure the authenticity of customer reviews, Shopping-Satisfaction is developing its customer review mechanism around and in compliance with the NF Z74-501 standard, which aims to make the processing of customer reviews on the Internet more reliable.
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Discover Shopping Satisfaction
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