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E-COMMERCE CUSTOMER REVIEW

Reassure, convert and gain visibility

Enable Shopping Satisfaction in your back office and automatically send emails to your customers to invite them to rate and comment on their shopping experience.
eCommerce Customer Reviews
Marcos Cánovas Baena - eCommerce Customer Reviews Testimonial
"Thanks to Shopping Satisfaction, our guests can read customer reviews, including assessments of the service and products we offer: in just one month we received over 100 opinions, and we are proud of our 4,9 / 5 global score!"
Marcos Cánovas Baena - CEO, Baby Photo Props
eCommerce Customer Reviews - Conversion
CONVERSION & REASSURANCE

Reviews at the heart of the customer experience

Your visitors need to be reassured at all stages of the online ordering process. Publishing customer reviews reassures consumers and boosts the average order value by 5%, and sales by 15% (Source: Yellow Pages Barometer online reviews - 2018).
e-Commerce Conversion
VISIBILITY & TRAFFIC

Customer reviews posted on Google

Ratings and reviews collected appear in the product and category pages of your online store and in Google search results. Your SEO improves.
e-Commerce Traffic Acquisition
eCommerce Customer Reviews - Traffic
eCommerce Customer Reviews - Reliability
RELIABILITY & NEUTRALITY

Authentic and verified customer reviews

To ensure the authenticity of customer reviews, Shopping-Satisfaction is developing its customer review mechanism around and in compliance with the NF Z74-501 standard, which aims to make the processing of customer reviews on the Internet more reliable.
Discover Shopping Satisfaction